Collection of Information
Information You Provide: You provide us information about yourself, such as your name and email address, gender, address and birthdate if you register for an account with SafetyWing. l/We may use your email address to send you SafetyWing-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your contact information to send you marketing messages. If you don’t want to receive these messages, you can opt out by following the instructions in the message. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. If you choose to use our invitation service to invite a friend to SafetyWing, we will ask you for that person’s email address and automatically send an email invitation. SafetyWing stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation service.
When you use SafetyWing, our servers automatically record certain information sent by your web browser. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on SafetyWing, domain names, landing pages, pages viewed, mobile carrier, and other such information.
When you use SafetyWing by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey information about how you browse SafetyWing to us. Location data does not collect or share any personally identifiable information about you. Location data may be used in conjunction with personally identifiable information. Some features of SafetyWing, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
Third Party Tools
SafetyWing Inc. uses the information collected in one or more of the following ways:
- Process orders/applications and to make and fulfill requests for additional information
- Provide customer service and/or support
- Provide you with insurance documents
- Communicate with you and/or your agent about your application or policy
- Update you on new products, services, or benefits
- Verify the identity of an insured or applicant
- Aggregate site visitor analysis
To ensure that online transactions and data are protected, SafetyWing uses advanced encryption technology through the use of 128-bit Secure Socket Layer. This technology allows SafetyWing to use advanced encryption tools to protect all information transmitted between the outside source and the internal server. SafetyWing restricts access of personal information to employees. Any employee that SafetyWing Inc. determines is in violation of this policy will be subject to disciplinary action, up to and including termination and criminal prosecution.
Your Choices About Your Information
You have the right to:
- Request an accounting of all personal information that we possess that pertains to you in an electronically portable format (e.g., electronic copies of information attached to an email).
- Request that we change any personal information that pertains to you.
- Request that we delete any personal information that pertains to you.
To request an accounting of your personal information, a change to your personal information, or deletion of your personal information, contact us.
If you have a complaint about our use or processing of your personal information, you have a right to lodge a complaint with a national Data Protection Authority. Each European Union member nation has established its own Data Protection Authority; you can find out about the Data Protection Authority in your country here.
Right to withdraw consent
In case you have provided your consent to the collection, processing and transfer of your Personal Data, you have the right to fully or partly withdraw your consent. To withdraw your consent, please contact us.
Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
In case we processed your Personal Data for direct marketing purposes, you have the right to object at any time, in which case we will no longer process your Personal Data for such marketing purposes.
Grounds for using your personal information
We rely on the following legal grounds to process your personal information, namely:
Performance of a contract – We need to collect and use your personal information to perform our agreement with you to deliver the SafetyWing services.
Compliance with our legal obligations - We may be required to process or share your personal data in compliance with a legal obligation, such as in response to a request by law enforcement or when investigating a claim. We may also need to process KYC information.
Legitimate interests – We may use your personal information for our legitimate interests to improve our products and services and the content on our services.
Retention and Deletion
We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.
In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case it is no longer personal data.
It is our policy to retain personal information for up to 6 months once such personal information is no longer necessary to deliver the SafetyWing service and to delete such personal information thereafter. This means that, if you close your account with us, we will delete personal information associated with your account after no more than 6 months.
Regarding other types of information we may collect as described in this policy (Cookies, Log Files, Geo-Location Information), it is our policy to retain such personal information for up to 6 months and to delete such personal information thereafter.
When transferring data from the European Union, the European Economic Area, and Switzerland, Safety Nest Inc relies upon a variety of legal mechanisms, including contracts with our users. Safety Nest Inc complies with the EU-U.S. and Swiss–U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the European Economic Area, and Switzerland to the United States. You can find Safety Nest Inc’s Privacy Shield certification here. You can also learn more about Privacy Shield on its website.
Safety Nest Inc is subject to oversight by the U.S. Federal Trade Commission. JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance — free of charge to you. We ask that you first submit any such complaints directly to us via email@example.com . If you aren’t satisfied with our response, please contact JAMS. In the event your concern still isn’t addressed by JAMS, you may be entitled to a binding arbitration under Privacy Shield and its principles.
Within the scope of our authorization to do so, and in accordance with our commitments under the Privacy Shield, Safety Nest Inc will provide individuals access to personal data about them. Safety Nest Inc also will take reasonable steps to enable individuals to correct, amend, or delete personal data that is demonstrated to be inaccurate. Safety Nest Inc is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequent transfers to a third party acting as an agent on its behalf. Safety Nest Inc complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.