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All reviews in the directory are from real SafetyWing members who've actually visited the providers listed. Every rating is based on a genuine experience.
Review summary
Patients praise the friendly staff, efficient service, and high level of English proficiency.
Some users noted the need for additional language support and occasional issues with customer service.
Review summary
Patients praise the friendly staff, efficient service, and high level of English proficiency.
Some users noted the need for additional language support and occasional issues with customer service.
Went back to this clinic after meeting Dr Jhon on Gili T. He was going to be on Gili Air for a couple of days. Wanted to see a doctor I trusted and he was amazing. He’s normally on Gili T and would highly recommend him for anyone needing a doctor on the Gilis.
Anonymous
Verified user
2 months ago
This doctor was the best I’ve come across after 3 clinics in Indonesia. Trustworthy and experienced. Go see Dr Jhon.
Anonymous
Verified user
2 months ago
Very clean and centrally located clinic. I came in for wound cleaning and dressing. English not as strong as the clinic I visited in Kuta Lombok. When dressing my wounds a nurse performed one and a doctor performed the other. The doctor almost missed a couple of steps which I reminded him of after watching the nurse do the first one. I found this surprising. Also have had to try to follow up several times for a medical report in which the first one had several errors (related to English proficiency). Overall good for cleanliness but not as good for customer service.
Anonymous
Verified user
2 months ago
Nusa medica clinic on Gili air were fantastic, excellent level of English and the staff were thorough, they gave me excellent treatment.
Benjamin
Verified user
2 months ago
The service was good and the process was clear. It would be very helpful if Russian or Ukrainian language support could be added in the future, as it would make communication easier for many users.
Hlib
Verified user
3 months ago
Very good and professional clinic in gili Air. We only go to this one. Open 24/7.
Elisabeth
Verified user
5 months ago
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